Listen to the Customers (Source #3)

  1. Link:
  2. Summary: This article focus on the essentials in having success when helping a customer. The most important things it mentioned were; having your own style, focusing on your objectives, pushing for meetings, correctly pushing the customer to buy, and more. The best tip this article mentioned was to keep your sales strategy a secret, and this way you will have an edge and be one step ahead while communicating with customers.
  3. I can use this information in my writing now that I have more tips to help with customer satisfaction and handling different types of people.
  4. I can benefit from this in my own life outside of this assignment by putting it into action at Subway and any social event on how to effectively communicate with others.

2 Comments Add yours

  1. jakeiliff says:

    I found this to be a very strong source with good content. I liked that you paired this up to how this can apply in the future and how this affects you now as you are in the mercy of customer satisfaction. What part was the most important to you?


  2. koltan18 says:

    This sounds interesting. I like how you added the point about secrecy. Do many companies “steal” ideas from other companies to gain consumers?


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